customer services representative

Overview

Who you'll be working for

What requirements you'll need to be eligible

• Secondary education
• Experience in Consumer Finance/banking industry is preferable
• Good interpersonal and communication skills
• Good knowledge of MS Office
• With initiative, pleasant personality and willing to learn
• Good command of written and spoken English and Chinese

What you'll be doing on the job

• Greet and welcome walk-in & phone-in customers according to the established service standard
• Handle customer enquiries and requests, and always seek advice from supervisor for proper handling of customer complaint as and when necessary
• Perform loan processing and administrative duties
• Assist in payment transaction such as disbursing loan proceeds and handle repayment over the counter

Consultant Contact