Minimum of 2-year experience in document processing in a regulated industry; and/or at least 1-year working in admin-related experience; and/or 1-year experience in working in a bank environment
Minimum “O” Level Certification
Experience in trade operations or related banking functions preferred.
What you'll be doing on the job
Deliver a great service and build strong trusted relationships with client
Deliver a range of Document Imaging services and support to the client with minimal or no supervision
Receive, sort, batch and prepare hard copy documents for scanning
Remove all bindings correctly, without degrading the hard copy document.
Repair and prepare hard copy documents for auto-feed scanning as required.
Operate and maintain high-speed production scanners equipment to scan hardcopy documents to digital form
Ensure that all required physical pages are scanned and all scanned images are clear, complete and orientated correctly
Capture data from scanned images accurately and completely within keystrokes performance measurements
Perform quality checks on scanning, data entry and final digital output; rework as required.
Restore hard copy documents to original form as required for packing into archive boxes
Ensure daily record keeping functions are completed and reporting information is maintained
Collaborate with the team to problem solve to ensure efficient service delivery that meets SLA
Identify and implement opportunities for process improvement
Move archive boxes weighting up to 6kg~10kg within storage area
Retrieve archive boxes promptly from the storage room in response to requests
Collaborate with team members to facilitate smooth access to archived materials
Organize and maintain the inventory of archive boxes efficiently
Assist in periodic inventory checks and audits
Ensure accurate and timely processing of daily transactions in adherence to established policies, procedures, and service standards.
Handle export transactions and LC document presentations according to prescribed procedures.
Responsible for handling of export LC document presentation, export collection document presentation, LC relay related document presentation and perform monthly KPI data preparation. Backup for LC transferring application handling.
Maintain compliance with regulatory guidelines and promptly report any suspicious activities related to money laundering.